TBC Uzbekistan

Key achievements and results

TBC Uzbekistan is a leading digital banking ecosystem in Central Asia, reaching 22 million unique registered users – more than 50% of Uzbekistan’s population.

It is transforming financial services in Uzbekistan by offering fully digital banking products for consumers and businesses and attracting international investment to the country via the Group’s listing on the London Stock Exchange. In line with TBC’s mission of making people’s lives easier, we build accessible, user-friendly, and intuitive financial services for Uzbekistan's young, growing, and digitally savvy population. 


Driven by an experienced international team, proprietary tech and AI stacks, a consumer lending-led product strategy, and a multi-licence model covering all key business segments, TBC Uzbekistan achieved profitability just two years after launch – a record time-to-profit among global digital banks – and continues to deliver remarkable growth across all key metrics. The bank holds a loan book of approximately $905 million and deposits of $492 million as of June 2025, with yearly growth of 112% and 92%, respectively. TBC Uzbekistan has established a proven track record of growth and profitability, reporting net profit of $41 million and revenues of $152 million in 2024.

Completed or ongoing projects

TBC Uzbekistan is building a one-stop-shop for customers’ financial and lifestyle needs, including consumer daily banking and lending, payments, business banking and lending, travel & ticketing, insurance, and more. It continues to expand its offering as it raises the bar for digital financial services in the country. Together with TBC Bank and Payme, a digital payments app, the ecosystem now includes TBC Nasiya (BNPL business), TBC Insurance (digital insurance), and BILLZ (retail automation platform).

In 2025, the company undertook two highly value-accretive M&As to strengthen its digital banking ecosystem. TBC Group announced the acquisition of majority stakes in BILLZ, Uzbekistan’s leading retail management SaaS platform, and OLX Uzbekistan, the country’s leading online classifieds platform. These deals are set to open new growth opportunities for the ecosystem, with BILLZ enhancing its TBC Business offering and OLX unlocking additional synergies and entry into a new high-growth business segment.

Beyond expanding the ecosystem through strategic acquisitions, the company is fundamentally transforming how customers interact with financial services. The team is building the AI bank of the future to deliver re-imagined customer experiences through voice-first, hyper-personal interactions and AI-driven decisions across product development, pricing, risk management, retention, and customer experience. To achieve this vision in Uzbekistan's unique multilingual environment, they have developed a comprehensive AI infrastructure, including proprietary Speech Technology and Large Language Models.

TBC Uzbekistan has rolled out its AI technology across several use cases, including bilingual AI-powered agents for Sales and AI agents to handle payment reminder calls for customers in early-stage delinquency. As of 1H 2025, AI agents handled over 90% of early-stage payment reminder calls, delivering significant efficiency gains while ensuring the same best-in-class customer experience. The AI sales agents delivered better conversion rates than traditional digital channels, reducing customer acquisition costs. By the end of this year, TBC Uzbekistan plans to launch a voice-based AI assistant inside its banking app.

The company's contribution to the development of the industry or region

TBC Uzbekistan is playing a key role in the ongoing digitization of the economy, opening up new opportunities for both individuals and businesses that raise living standards and drive economic growth in the country and the region. By expanding the ecosystem to include an ever-growing range of financial and lifestyle services, the team is making people’s lives easier and helping them take their businesses to the next level.

This transformative impact is underpinned by our strong financial performance and substantial commitment to the Uzbek economy. TBC Uzbekistan demonstrates consistent annual growth in key financial indicators, accompanying business expansion with investments in the country's sustainable economic development. TBC Bank Group and its partners – the European Bank for Reconstruction and Development (EBRD) and the International Finance Corporation (IFC) – have invested more than $460 million in the Uzbek economy.

In addition to attracting international investment from the EBRD and IFC, TBC Bank Group’s listing on the London Stock Exchange provides a key touchpoint for international equity investors to gain exposure to Uzbekistan’s growth story.

It is also investing heavily in Uzbekistan’s future competitiveness, building AI technology that ensures that Uzbekistan is ready for the transformative new era that this technology will bring and that the population of Uzbekistan stands to benefit from AI. TBC Uzbekistan has already invested more than $15 million in the development of its AI stack, making this one of the largest projects in Central Asia.

TBC Uzbekistan is helping put Uzbekistan on the global agenda, elevating the country as a top regional tech hub and helping attract international investment to spur the development of the tech sector and the wider economy. In July 2025, it was the first company from Central Asia to be included in the CNBC and Statista annual list of the World’s Top Fintech Companies.

Through our continued innovation, strategic investments, and commitment to excellence, TBC Uzbekistan is transforming the country's financial landscape and positioning Uzbekistan as a leading regional hub for innovation and digital transformation.